At ZaiScrip, we strive to provide exceptional services that meet your needs and expectations. However, if you are not satisfied with the outcome of a project or service, we are committed to working with you to resolve the issue. Our refund policy is designed to ensure transparency and fairness in all our transactions.
Once you engage with us for a project, we aim to clearly define the scope of work, timelines, and deliverables. If, for any reason, the final product does not align with the agreed-upon specifications or is not delivered as promised, you may be eligible for a refund. The eligibility for a refund will depend on the nature of the issue, whether it relates to a breach of the project agreement or failure to meet the defined milestones.
Refund requests must be made within a reasonable time after project completion, and we will assess each case individually. We encourage open communication throughout the process, so if any concerns arise during the development phase, we recommend addressing them promptly. In some instances, a partial refund may be offered, depending on the work completed and the resources expended.
Please note that we do not offer refunds for services that have been fully rendered, or for services that are in line with the original agreement, such as consultation fees or other pre-arranged costs. If you have any questions or concerns regarding our refund policy, please reach out to us for further clarification.